FAQs

1. What type of jewelry do you sell?

At Maureen’s Metals, we offer a curated selection of elegant jewelry including rings, bangles, bracelets, and necklaces crafted for everyday wear and timeless style.

2. Are your jewelry pieces tarnish-free?

Yes. Our pieces are made from high quality materials designed to maintain their shine and resist tarnishing with proper care.

3. How should I care for my jewelry?

To keep your jewelry looking new, store each piece in a dry place, avoid contact with water, perfumes, and harsh chemicals, and gently wipe it with a soft cloth after wear.

4. Do you offer international shipping?

Yes, we offer worldwide shipping. Delivery times may vary depending on your location. You’ll receive tracking details once your order has been shipped.

5. How long will it take to receive my order?

Orders are usually processed within 1–3 business days. Standard shipping typically takes 5–10 business days, depending on your location.

6. What is your return policy?

We accept returns or exchanges within 7 days of delivery for unworn items in their original packaging. Please contact us at maureensmetals@yahoo.com before returning any product.

7. Can I cancel or change my order after placing it?

If your order has not yet been shipped, we’ll do our best to accommodate any changes. Please email us as soon as possible at maureensmetals@yahoo.com

8. How can I contact customer support?

For any questions, order issues, or general inquiries, please reach out to us at maureensmetals@yahoo.com Our support team will respond within 24–48 hours.